The Scottish Health Secretary has asked people only to call the EMERGENCY services in cases of… guess what… yep EMERGENCIES.

And everyone seems to been loosing it over that.


We can remind you that it has ever been thus.

And even in the United Kingdom, where as we know, everything is perfect..


We all know that some people have phoned for an ambulance for utterly trivial reasons and that is not now and has never been what they are for.

Here is the advice from the ENGLISH heath service:

When to call 999

At some point, most people will either witness or be involved in an accident or experience a medical emergency.

Knowing what to do next and who to call can potentially save lives.

Life-threatening emergencies

Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.

Medical emergencies can include:

Call 999 immediately if you or someone else is having a heart attack or stroke. Every second counts with these conditions.

Also call 999 if you think someone has had a major trauma, such as after a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.

If you’re not sure what to do

NHS 111 can help if you need urgent medical help or you’re not sure what to do.

They will ask questions about your symptoms so you get the help you need.

If you need to go to A&E, NHS 111 will book an arrival time. This might mean you spend less time in A&E. This also helps with social distancing.  

You can get help from 111.nhs.uk or call 111. It’s available 24 hours a day, 7 days a week.

It would be an idea if folk got off the Heath Secretary’s back.



  1. My cousin (a retired nurse) was pulled over by her dogs and fell heavily. She suspected fractured ribs and possibly an ankle. Knowing that A&E are under stress (her daughter works there), she phoned 111. It was 90 minutes before she got answered only to be advised not to go to A&E because they were choc-a-bloc. So she dosed herself with ibuprofin.

    Don’t know if she ever got to A&E but she is up and about so maybe just bruised.

    Liked by 2 people

    1. If she, as a nurse, suspected a fractured ankle, I think she should have gone to A and E. That IS an emergency.

      I don’t think any of us would deny that the health services across these islands are in a parlous state.

      Money seems to have been cut since 2010, then we had covid…

      Heaven only knows what it will be like in winter… in all four countries.

      But for heavens sake try to keep yourselves as safe as possible. Don’t take risks, because even here I doubt you can guarantee a happy outcome.

      Mainly, my point was that accident and emergency means that. It does mean cut fingers or too drunk to get home without a lift.

      I saw that they have the same problems in Australia, with people calling the emergency services for trivia.

      I seriously don’t think that a suspected broken ankle is trivia. Untreated that could mean going off your legs.

      Liked by 4 people

      1. Ankle’s an odd one because it’s lots of wee bits. “Can you put weight on it?” is a good question, and an ex-nurse is probably in a good position to judge. Ribs fix themselves; “only when I laugh” – sadly topical…

        The next morning is often a good indicator too (I have personal experience of this…).

        Liked by 1 person

      2. If her area had a minor injuries unit she should have gone there rather than A&E. Greater Glasgow has 3 and despite the name they deal with broken bones of the lower legs and well as sprains and things like foreign objects in the eye or cuts needing stitches. You’ll get treated quicker there.

        Liked by 1 person

  2. Read the actual interview words, he may have fallen into the trap of having words put in his mouth but he didn’t actually say ‘Think Twice’, he agreed with the idea that you should consider the actual need.

    Meanwhile Europe is seeing a long increase in natural gas prices and the rising cost of electricity generation.
    Remember France, Netherlands, Belgium and Norway provide nearly 30% of englandland’s power.
    Two large fertiliser plants in the north of englandland have shut down due to gas costs.
    That means no de-icer for the airport runways in the coming Winter and no fertiliser for next year’s food.
    Add in the fact that the coal fired stations have been out of action for a year and their coal was imported from Poland you might see a problem.
    We are so lucky to have the flounder and his team making our decisions.

    Liked by 2 people

    1. Holding all the cards is working out well, then.
      Tragically, someone has died waiting for an ambulance in Scotland and Douglas Ross is lapping it up like dog with two tails. It’s all Nicola Sturgeons fault, of course. And he tells her she must correct what Humza said.

      I think he’s a despicable little piece of dog dirt for making political capital out of a man’s death.

      In other news Annie Wells appears to have resigned.

      Liked by 1 person

  3. I’m not sure that pleas for common sense will reach the nutters most likely to make bogus calls. I do know that some folk are reluctant to contact emergency services as it is because there’s still a bit of the “I dinnae want tae bother the doctor “ culture about, particularly among older people. As a result, I can’t help wondering if this sort of guidance might not put some genuine cases off.

    There’s also an increasing difficulty in seeing an actual GP, due, not just to Covid but existing pressures on the surgeries. This might have the effect of increasing pressures on A&E because early treatment via a GP is less accessible than it once was.

    I think this guidance is fair enough providing it’s been carefully thought through given the possible implications. I’m just a wee bit uncertain regarding the last bit.

    Whereas I accept the obvious necessity of Covid precautions to safeguard patients and staff I’m also suspicious that it has, and is being used to mask the shortfalls in services in not just health but also councils across the board. An element of avoidance has I fear, crept into the culture of the organisations we pay to look after us. I know this is an O/T digression but just try and talk on the phone to someone in my (Fife) council about any of their non care related services. Their website now sends you on an online circular journey that deftly returns you to point (a) while being no closer than you were when you picked up your device. It’s a separate point that’s in no way meant to cast aspersions on the emergency services. All I’m saying is that when organisations that can get a pretty hard time from their customer base are allowed to avoid the damn punters then it’s going to be a job and a half to reel them back in.

    Liked by 3 people

    1. I can see what you are saying.

      I’m not sure how oyu get it through tp people, older, or younger, that if it is an emergency, then you have to call an ambulance.

      At the same time saying, if you cut your finger on a sardine tin, wash it and put some Elastoplast on it.

      I put a lot of these shortages down to the fact that since Gordon Brown and the banks screwed the economy, the Tories have taken delight in cutting everything back.

      All services are underfunded, not just in Scotland but across the four countries.

      I bet there are no such shortages in Norway.

      Liked by 2 people

  4. I have had the same experience with a large USA company, you start off the discussion with person 1, they listen and say that they don’t actually have any responsibility for that subject but here is the contact you need.
    Repeat for person n+1.
    Eventually you are assured that this is the number you need, yes where you started, person 1.

    Liked by 1 person

    1. Luckily I haven’t had much like that to deal with, but on a few occasions, where I’ve had to contact someone by phone it is, indeed, a total nightmare.

      When my mother died, I had to contact Virgin to get her internet and telephone/television services sorted. Needless to say when I went to the Virgin office in town, they told me I had to do it by phone. I tried and got nowhere, being warned that it could take over an hour to answer my call. I think not, I thought.

      So I found an address and wrote to them and they still did nothing.

      So I stopped paying them.


      Liked by 3 people

      1. The strangest thing about Virgin Media, a communications company fails to put the contact phone number on their paperwork.
        Yes I know they use a 3 digit number to contact their facilities in India and the Pacific.
        Recently I bought a new phone and the old sim card wouldn’t fit, contacted virgin and after an hour of not being able to spell my mother’s maiden name individual characters, they required the seventh character, of which there is none. They refused to send me a sim.
        Fast forward 8 weeks and they sent me a new sim card for their new provider after ditching EE, not asked for but I had a few days to put it in a phone or the service would be closed.
        This is the new customer service mantra.
        See capita are using the mantra to rename TV enforcement visitors.

        Liked by 1 person

        1. Service gets worse and worse and more and more difficult to access any redress. Companies get richer and richer.

          But Virgin is a nightmare.

          I had Virgin as an internet provider. When I decided to change, companies I looked at said that they would deal with the change over from any other company but Virgin.

          On that occasion, eventually, after a very very very long hold, shared between a friend and me we got through to someone who went out of their way to be obstructive and my mate eventually lost his cool and told them to ******* cut the ******* thing as of NOW as the ******* payments were stopping.


        2. PS: The new rules about public service tv stations, ie they must be very British with British programmes produced in a British way with Britain written all over them, and God Save the queen and bless the prince of Wales should make these enforcement officers’ jobs easier.

          That is to say, that, at least in Scotland, very few people will have a tv.



          1. I had one earlier in the year saying they would be coming to see me.

            Good luck with that, I thought (although I have nothing to hide).

            The procedure for getting into Munguin Towers involves being sprayed all over with anti-viral liquid… removing shoes and putting on masks… waiting for 10 minutes and then touching NOTHING apart from the floor with your feet. and at all times remaining 2 meters… oh sorry, now we have to say 6 fit and 6 inches… away from any other living thing, including plants.

            Enjoy your visit Crapita.

            No show.


  5. The SNHS will never have enough money but it has been starved of money since 2010 when it also has to pick up pay rises for staff which we know in the public sector has fallen behind the private sector in the same period, working in the pubic sector I know how worse off I am now compared to 2010 and recently just backed strike action due to this years basic pay cut yet again.

    There aren’t easy answers but I am not so sure bringing in the army is necessarily the way to go to be honest. Rather than apologise I think I would rather see a proper assessment of how the SNHS is funded and how it could be different if Scotland were an independent country, the opportunities we would have to think out of the box on how we do things. I would also prefer that we find someone different to lead it, Humza Yusuf is a serial failure and should have been gone from any ministerial post a long time ago. I have no faith in his ability to solve anything but I also think this is a government that looks tired as well and bereft of any real ideas anymore. I appreciate the alternative is a unionist government which doesn’t bare thinking about but the SNP are now paying for their inaction on getting some sort of answer on the constitutional question.

    Tris, that is what it boils down to for myself now. There has got to be an answer to the constitutional question and sooner rather than later as it is holding Scotland back now and causing harm. We need to decide if we are going to be an independent country or if we are to remain a part of the UK longer term and all that that means. Until the question is answered for the next 20 years or so we are going to continue to see the slow decline of public services across the board. Look at the state of Dundee now, while the council fight to keep people in jobs, rightly so, the City is a mess. Rubbish everywhere, cemetery’s that are an embarrassment and dis-respected, council staff on their knees and knackered, council services cut to the bone, buildings closing, an endless list sadly and getting worse by the day.

    The ambulance crisis is just another part of that process of decline, no doubt people make calls for one that they just don’t need but that assessment should be made at the time of the call and who in their right is willing to wait for hours on an ambulance if they really do feel it is an emergency, you figure out something if you can. The SNP/Scottish Government are paying the price for years in power while losing many of their good politicians and voters replacing them with average at best politicians, policies that split the electorate and should not be priorities right now or policy at all, while spin has become the way and zero debate and engagement with the general public. What a mess.

    Liked by 3 people

    1. Yes, Bruce. It is a lack of funding (although more is spent per head in Scotland than elsewhere in the UK).

      HM government has used the bankers fiasco of the early part of the century… one which all parties seemed to buy into, including the SNP… to reduce spending money on things that are necessary, although strangely, they still seem to spend money on things which are not necessary… planes and boats and trains, in face, not to mention doing up palaces and increasing allowances for aristocrats.

      No one could fail to notice how bad everything is from the point of view of the council. The bins aren’t emptied often enough. which is the most obvious thing I see, but I’m sure that everything else is falling to pieces.

      The SNP government is tired. Of course it is. It’s been in power for 14 years. The problem is that there is no real alternative. given that Alba polled next to nothing in the last big opinion polls.

      So the alternative is Douglas Ross’s Tories…. although again, at the last opinion poll I saw, they had been wiped out in Scotland along with the Liberals and the one Labour seat.

      We could put up taxes, we could put up council taxes… but I suspect that would go down badly.

      We need independence.


  6. Yeah but wot iffen you have real massive headache 🤕 pains I mean awful 😞 hurty heid .
    Sucking all the life outta you.

    Caused by the relentless battering to your brain by the snp smashing into you 24/7 about Indy.

    I mean that is causing widespread unnecessary anxiety 😟 and fear amongst the Population.

    Indy2 panic attack is a verifiable debilitating. disease within the indy1
    Majority community.

    Liked by 1 person

  7. Is it the case that hundreds of thousands of people have retired or moved to Scotland from elsewhere these people are allowed free access to SNHS. If they were to pay for their medical requirements rather than us picking up the tab for their ailments, the money saved could be put to relieving stretched services else where in Scotland. Having travelled to many countries I have always had to pay or required medical insurance if medical help was rquired .

    Liked by 1 person

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